Refund policy
Return Policy
Last updated: January 2026
Thank you for shopping with Cooper’s Kitchen. Because our products are edible and crafted in small batches, all sales are final.
Returns & Exchanges
Due to food safety and health regulations, we do not accept returns or exchanges on any edible products once they have left our facility.
This includes, but is not limited to:
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Opened products
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Unopened products
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Orders placed in error
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Changes of mind
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can make it right.
Email us at: jason@cooperskitchen.shop
Please include:
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Your order number
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A brief description of the issue
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Clear photos of the product and packaging
If approved, we will offer a replacement or refund at our discretion.
Shipping Issues
Once an order has been handed off to the carrier, Cooper’s Kitchen is not responsible for delays, lost packages, or carrier-related issues. If something goes wrong, reach out and we’ll do our best to help.
Refunds
Approved refunds will be processed back to the original payment method within 5–10 business days after approval. Shipping costs are non-refundable.
Contact Us
If you have any questions about this policy, contact us at:
jason@cooperskitchen.shop